{"id":1121,"date":"2019-04-11T14:43:59","date_gmt":"2019-04-11T12:43:59","guid":{"rendered":"https:\/\/www.cadvilla.pl\/s-cadvilla_osupport\/"},"modified":"2022-07-06T10:26:53","modified_gmt":"2022-07-06T08:26:53","slug":"s-cadvilla_osupport","status":"publish","type":"page","link":"https:\/\/www.cadvilla.com\/en\/s-cadvilla_osupport\/","title":{"rendered":"cadvilla Online Support"},"content":{"rendered":"<section class=\"l-section wpb_row ca-headerbackground0 height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_bottom type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row ca-headerbg height_small\" id=\"begin\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>cadvilla Online Support<\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>We help you online by remote support<\/h2>\n<p>To access your PC online we use Teamviewer, a product of Teamviewer GmbH in G\u00f6ppingen. Further information about this product can be found under www.teamviewer.com.<\/p>\n<p>To download remote support directly from the teamviewer website, please use the link below:<br \/>\n<a href=\"https:\/\/get.teamviewer.com\/en\/cadvilla\">https:\/\/get.teamviewer.com\/en\/cadvilla<\/a><\/p>\n<h4>The procedure for online support is as follows:<\/h4>\n<ul>\n<li>Please download from our server the cadvilla remote support software (from Teamviewer GmbH, size approx. 5.04 MB) by clicking on the remote-support button and then start this program. You can of course also download the program directly from the Teamviewer website.<br \/>\n<figure id=\"attachment_132\" aria-describedby=\"caption-attachment-132\" style=\"width: 174px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.cadvilla.com\/download\/cadvilla_remotesupport_en.exe\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-132 size-full\" src=\"https:\/\/www.cadvilla.com\/wp-content\/uploads\/remotesupport.png\" alt=\"Remote Support\" width=\"174\" height=\"54\" \/><\/a><figcaption id=\"caption-attachment-132\" class=\"wp-caption-text\"><em>click on the picture to start<\/em><\/figcaption><\/figure><\/li>\n<\/ul>\n<ul>\n<li>On start-up the program opens a window in which your user-id and an associated password are displayed.<\/li>\n<li>Call us on the telephone number shown and arrange an online support date.<\/li>\n<li>For online support we require your user-id and password. Please supply us with this information before the start of the online session.<\/li>\n<li>We will then enter this information into our system, allowing us to gain access to your computer and to remotely operate it. All actions which we carry out are displayed in parallel on your monitor.<\/li>\n<li>At the same time communication can be maintained by telephone, or over Skype or Chat.<\/li>\n<\/ul>\n<h5>Further information:<\/h5>\n<p>Once you close the window for cadvilla online support it is no longer possible for us to access your computer and remotely operate it. Each time cadvilla online support is started your user-id remains unchanged but a new password is generated.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"cadvilla Online Support We help you online by remote support To access your PC online we use Teamviewer, a product of Teamviewer GmbH in G\u00f6ppingen. Further information about this product can be found under www.teamviewer.com. To download remote support directly from the teamviewer website, please use the link below: https:\/\/get.teamviewer.com\/en\/cadvilla The procedure for online support...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1121","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>cadvilla Online-Support | English<\/title>\n<meta name=\"description\" content=\"Online support for the house planning software cadvilla with the help of the remote maintenance software Teamviewer. 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